Our services

ARM positions itself as a leader in the debt collection industry across Canada

Debt collection

ARM offers a turnkey service for the collection of your bad debts, whether they are active, passed due or even prescribed.

Management of Receivables

We offer our services to act upon your behalf to do follow-ups of your receivable accounts, in our desire to preserve your existing business relationships with your customers, all whilst respecting your terms and business processes.

Bad debt collection

Whether they are delinquent, passed due or have been in the hands of another agency or even prescribed, ARM handles the recovery of your debts in a professional manner by respecting people and legal obligations. Our various departments operate in a fashion to maximize our performance and minimize negative repercussions concurrently maintaining your reputation and your business relations intact.

Our debt collection service includes:

  • Registration to the credit bureaus (Equifax et TransUnion)
  • Screening
  • Categorization of files based on debtor’s profiles that can establish predictive success probability
  • Formulation of call scripts adapted to your specificities
  • Real time secured access to your files
  • Automated notifications for updates on your files

Judgement management

Our close collaboration with our bailiff partners makes ARM a key player in the management of your judgement. Through this well-established network, ARM is locally present, where the debtors are. This proximity allows us to obtain voluntary or forced execution of judgements with an unrivalled efficiency.

Our management of your judgement includes:

  • Registration to the credit bureaus (Equifax et TransUnion)
  • Screening
  • Asset investigation
  • Management of goods and salary seizures
  • Real time secured access to your files
  • Automated notifications for updates on your files

Investigations and screening

ARM offers a complete range of services in investigation and screening to a competitive price that allows you to locate someone, establish the value of their assets, to find their employer or source of income, to retrace a good and even obtain an investigative report before employment or lease.

Investigation

  • Pre-renting
  • Pre-employment
  • Solvency
  • Personal and commercial assets
  • Civil and crimnial records verification

Screening

  • Address
  • Employment
  • Bank account
  • Phone information
“I thank you for your collaboration and your professionalism. Your company has a reputation based on respect and integrity, and I can attest to that.”

Serge S.
Gaspésie

2019-09-19T15:18:25-04:00

Serge S.
Gaspésie

“I thank you for your collaboration and your professionalism. Your company has a reputation based on respect and integrity, and I can attest to that.”
“ARM Collection Agency has won our trust with their professionalism, their transparency and their work ethic all while keeping the highest performance standards.”

Jean Sauriol
Collection supervisor
UPS Supply Chain Solutions

2019-08-30T15:04:34-04:00

Jean Sauriol
Collection supervisor
UPS Supply Chain Solutions

“ARM Collection Agency has won our trust with their professionalism, their transparency and their work ethic all while keeping the highest performance standards.”
“ARM’s team helps Videotron reach, to this day, our best results in regards to debt collection all while sharing our philosophy to be a leader in terms of customer service. The quality of the team, their strategies, and their technology makes ARM a partner of choice.”

Danny Goode
Analyste Senior Risques de crédit
Collection-Recovery Senior Analyst
Vidéotron

2019-08-30T15:05:24-04:00

Danny Goode
Analyste Senior Risques de crédit
Collection-Recovery Senior Analyst
Vidéotron

“ARM’s team helps Videotron reach, to this day, our best results in regards to debt collection all while sharing our philosophy to be a leader in terms of customer service. The quality of the team, their strategies, and their technology makes ARM a partner of choice.”

You have questions?